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Home » About Us

About Us


The Miller Insurance Agency takes a vested interest in each of our clients’ unique insurance situations. We believe that customer service is the key to a long-term successful business relationship. Miller Insurance understands while delivering great service is critical to our success, it is the attention paid to our customers that build the relationships.

Our Agency also believes in giving back to our community through volunteer work and charitable contributions. In years past we have sponsored local youth athletics, ALS Walks, The National Fallen Firefighters Foundation,The Boys & Girls Club, Healing Angels Ranch Team, Be Like Josh Foundation, Reboot Recovery, ALS Warrier Jenn, Acres of Diamonds, Little Bit Therapeutic Riding Center, and NOAH to name a few. Along with these sponsorships our agency has also spent time volunteering with local charities, helped build a local playground, raked leaves for senior citizens, and Ben has sat on the National Advisory Board for the Risk and Management department as the President at Washington State University (GO COUGS!!) .

We are looking forward to expanding our community involvement and charitable partnerships.

Ben Miller Headshot - The Miller Insurance Agency Everett WashingtonBen Miller is a graduate of Washington State University with a BA in Business Administration with an emphasis in Risk Management and Insurance. Ben immediately pursued a career in the insurance industry. Working for years in reinsurance, claims and as a scratch captive agent helped set the stage for the successful launch of The Miller Insurance Agency.

As an avid outdoorsman, ben enjoys spending his free time fly-fishing, snowboarding, bicycling, photography, hiking, golfing, or just getting outside with his wife, daughter, and 2 dogs – Finely and Otis.

Gretchen Vaughn headshot - The Miller Insurance Agency Everett Washington

Gretchen Reed has been in the Insurance industry working alongside Ben Miller since December 2004. As the Personal Lines Account Manager, she puts her vast knowledge in Risk Management and asset protection to work for you the customer, making sure your policies are up-to-date and meet your ever-changing Insurance needs.
Gretchen, a proud Veteran and Mom of 2 teen boys discovered she loved hiking and backpacking in the past few years. She also spends her down time cooking and hosting her family and friends or working on the newest home improvement project. In the warmer months, Gretchen enjoys spending time at the river and camping with family in her home state of Montana. She also never passes up the opportunity to try a new craft beer or cider

Steve Birds headshot - The Miller Insurance Agency Everett WashingtonSteve Birds is a proud alum of Washington State University with a BA in Communications. He was a 4-year collegiate soccer player, as well as holding an officer’s position in the Pi Kappa Alpha fraternity. After over 13 years of working at Enterprise Rent A Car, he decided to make a career change and has been working in the insurance industry for several years. He enjoys helping protect what’s important, his clients.

When Steve isn’t working, he can be found with his two kids, wife, and Black Lab. They will most likely be outdoors hiking, fly fishing, camping, skiing or just running around. He is a man of many interests and has competed in several Ironman triathlons, ultra-marathons, and adventure races. Most likely if you see him outside he will have his camera with him as his work has been published several times.

Hannah KrauseHannah Krause originally a music major in college, moved from California to Western Washington at the age of 18. She now owns her own home in Sultan with her boyfriend and a 5 year old rescued Rhodesian Ridgeback (baby) Dixie now 5.

Hannah’s insurance industry experience was mostly behind the scenes working for lenders and carriers directly, but is looking forward to bringing her knowledge and customer service experience to the front lines in an Agency setting. When Hannah isn’t working you can find her trying new foods all over Washington, camping, walking her dog, or singing.

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